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Request your free White Paper: Delivering on the Promise of eLearning. This white paper defines the framework to launch eLearning as a set of teaching, training, and learning practices not bound by a specific technology platform or learning management system. The use of eLearning is reemerging as a solution for delivering online, hybrid, and synchronous learning regardless of physical location, time of day, or digital reception or distribution device type. This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It takes a look at a number of the "lessons eLearned" based on more than 20 years of empirical evidence exploring the use of learning technologies and cognitive achievement. Finally, it offers practical suggestions for creating digital learning experiences that engage learners by building interest and motivation and providing opportunities for active participation. Note: Offer Valid in the United States and Canada Only.

Survey on Portable Storage Devices: "iPods - What You Don't Secure Could Hurt You" - Credant Technologies' Survey on Portable Storage Devices asked 323 IT professionals about the potential security impact of iPods, USB flash drives and other devices in order to discover what security impact these new devices have on the workplace. Surprisingly, although organizations see rapid growth in such device usage, few have a solution to prevent widespread data loss. The survey respondents were asked a series of questions and their responses are detailed in this enlightening report. Note: Offer Valid in the Selected International Countries Only.

Request your free White Paper: Operational IT Service Management. This White Paper explores the advantages of Operational ITSM- through incremental and continual improvement of service management practices on an ongoing basis. IT organizations must evolve into trusted service providers that adapt quickly, offer cost-effective, reliable, and flexible services to meet today's business initiatives. This evolution is not easy. It requires that the IT organization adopt an IT Service Management ((ITSM) framework. Operational ITSM provides an incremental approach for companies that may not have the resources to finance and staff a large ITSM project. Learn how operational ITSM can be used to improve service level agreements, technology management, KPI benchmarks, regulatory compliance, risk management, and other IT functions. Understand how a service improvement plan helps to close the gaps between your current service delivery capabilities and where you want to be. Note: Offer Valid in the United States and Canada Only.